Enhanced patient consultation skills are a foundation of pharmacy practice. With a focus on communication, shared decision‑making and risk management, this session will explore ways to maximise patient engagement within diverse clinical contexts.
Learning Outcomes:
- Explore advanced communication skills that enhance shared decision-making and patient-centred care
- Optimise consultations for diverse patient groups and different clinical settings
- Incorporate dynamic risk identification and management within patient consultations .
Content / Topics:
- Explore advanced communication strategies, including active listening and health coaching
- Supporting diverse needs, including cultural, communication and health literacy considerations
- Navigating risk or uncertainty within patient consultations
- Optimising consultation skills in practice.
By attending this session, participants will explore techniques to optimise consultations and minimise risk, strengthening their ability to deliver effective and accountable clinical care.
Mapped to GPhC standards and PSNI principles for use as part of your professional development portfolio.
“Enhanced consultation skills sit at the heart of advancing pharmacy practice. When we communicate clearly, involve patients in decisions, and stay alert to risks, every conversation becomes a safe, professional and person‑centred interaction.”
Helen Lewis, PDA Education Officer
Please note that this FREE event is for PDA members only. If you are not yet a PDA member and wish to join, you can do so below.
Not yet a PDA member?
If you have not yet joined the PDA, we encourage you to join today and ask your colleagues to do the same.
Membership is FREE to pharmacy students, trainee pharmacists and for the first three months of being newly qualified.
Read about our key member benefits here.